-Do you have working experience in customer service?
-Do you have strong English communication skills?
-Are you willing to work on shift basis?
Organisation Description
Our client is a leading turnkey administrator of life, pension and investment products and services. They are a global financial services third party administration specialist with offices in Malta,
They are now looking for a Client Services Officer on a shift basis to join their Service Delivery team.
Job Description
Forming part of a team and reporting to the Service Delivery Manager, this position focuses on the daily processing of documentation from various external clients,
Main Duties include:
Knowledge,
Working Hours
The chosen candidate must be willing to work on shift basis, from 07.00 to 23.00.
There will be 2 systems:
a) 8-4, 12-8, 3-11 - Mon-Fri - which includes public holidays (2 days will be added to leave for every public holiday
b) 7-3 Winter, 8-4 Summer Sun - Thurs - which includes public holidays (2 days will be added to leave for every public holiday)
This will not be one or the other but on rotation.