Customer Care Representative

Our Client, one of Malta's largest retail outlets specialising in home appliances is looking for a full-time Customer Care representative.. The company has customer service and client satisfaction set as its highest priorities and is well-present with retail outlets in Malta and Gozo. This position will be based in Malta.

The ideal candidate will be a smart and self-motivated individual who should be able to work on own initiative as well as within a team environment. The candidate must also be willing to learn and have good communication skills in both Maltese and English.

Training will be provided. However, experience in a similar role will be considered as an asset.

Job requirements:

  • Fluency in written and spoken English and Maltese (minimum O’level standard)
  • MQF Level 5 Certification in Business Administration, Customer Care or any related field
  • Computer literacy, preferably with ECDL Certificate
  • Clean police conduct

The ideal candidate must be motivated with excellent communication skills and must be able to perform well under pressure. Remarkable time management and planning skills are also essential for this role.

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