Customer Care Representative

Are you fluent in written and spoken English and Maltese?
Are you Computer literate, preferably with ECDL Certificate?
Do you have a clean police conduct?


Our Client, one of Malta's largest retail outlets specialising in home appliances is looking for a full-time Customer Care representative.. The company has customer service and client satisfaction set as its highest priorities. They are seeking to recruit a smart and self-motivated Customer Care representative who believes in providing exceptional aftersales service to their clients.

The ideal candidate will be a smart and self-motivated individual who should be able to work on own initiative as well as within a team environment. The candidate must also be willing to learn and have good communication skills in both Maltese and English.

Responsibilities:
  • Sales of goods, consumables and parts
  • Upkeeping of Customer Care outlet
  • Answering calls
  • Placing orders
  • Assisting clients with repairs
  • Scheduling of jobs
Requirements
  • Fluency in written and spoken English and Maltese
  • Computer literacy, preferably with ECDL Certificate
  • Clean police conduct


Training will be provided. However, experience in a similar role will be considered as an asset.




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