Operations Manager

Do you have strong project management skills?
Do you have a tertiary level of qualification specializing in business management, operations management or a related area?
Do you have experience working with staff on all levels?

Our client is a legal, audit, tax and advisory services firm, a leader in providing expert consultancy services through its network of dedicated professionals. They are currently seeking to an Operations Manager within their Tax and Legal team. Reporting to the Tax & Legal Function Leader, this is a senior role that requires a specific focus on improving operations and processes within the function with special emphasis on how to make use of available tools to drive better efficiency within the service line. The ideal candidate must be able to gain an in-depth understanding of existing operations so as to be able to recommend improvements in the various processes.

In order to execute this role it will be necessary to obtain an understanding of existing processes, applicable rule sets as well as the regulatory requirements and available systems within the relevant function and using that knowledge to make recommendations for a redefinition of the systems and processes architecture that will ultimately drive the implementation of improved methodologies across the function.

The initial months will be focused on learning and understanding the business and applicable rules and mapping the existing processes and procedures with a view to then be able to identify quick wins that can be adjusted in the immediate term. In addition the focus will then turn to working on plans for the longer term inclusive of but not limited to implementation of different technology and other tools as needed.


  • Strong project management skills
  • Outstanding verbal and written skills
  • Experience working with staff on all levels
  • The ability to diagnose problems quickly and foresee potential issues
  • Capability to multitask and adapt to changing circumstances
  • Tertiary level of qualification specializing in business management, operations management or a related area.

Candidates with previous experience in a similar role will be given preference.

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