Do you have a diploma in Industrial Electronics or similar qualification? Are you a good team player that can work on own initiative?
Our client is a local company offering a vast portfolio of goods and services in the local industrial automation sector. Their vast product range covers all day-to-day requirements of production facilities, commercial entities and hobbyist establishments. Their team of engineers and technicians also specialize in on-site repairs of various industrial machinery and custom building of new automated and semi-automated machines in Malta.
The company is searching for a motivated individual to join their support team in the role of Technical Support. The ideal candidate must have sound technical knowledge in order to provide customers with the necessary technical specifications and after sales support. Responsibilities include:
Answering telephone calls and assisting in queries in person or by referring to other staff members
Sending quotations to customers via email whilst being attentive to good markup profit.
Understanding costumer queries with current set up and offering possible solutions.
Keeping up to date with our supplier`s product portfolio in order to be able to give technical advice to clients so that they can arrive to the desired product selection.
Diploma in Industrial Electronics (or similar technical education or relevant experience)
Good verbal and written communication skills in both Maltese and English