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Assistant Team Leader (German Speaking)

Our client is looking for an Assistant Team Leader to join their German Sales Department.

Do you have experience in handling multiple tasks, with a hands-on approach and great understanding of reporting and Excel? 

Responsibilities:

  • Assist Team Leader on supervision of the team;
  • Answer questions from team members and resolve issues;
  • Work along the team, by helping customers to finish their loan application;
  • Answer customer’s questions via phone, chat, SMS or email;
  • Looking for ways to enhance the customer experience and increase revenue;
  • Analyse team and agent performance;
  • Work closely with Team Leader to improve working procedures;
  • Most importantly, putting customers at the heart of everything you do.

Requirements:

  • You’ll love analysing data AND serving customers;
  • Hands on mentality, leading by example;
  • Written and verbal fluency in English and German;
  • You’ll be target driven, competitive and ambitious;
  • You like working in an international company with many different cultures around you;
  • Great skills with MS Excel.

They will provide:

  • Competitive starting salary and bonuses;
  • Career opportunities;
  • Free health and life insurance
  • Casual dress code

Apply Now


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